1. Introduction
Premium Eye Centers (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information in compliance with applicable privacy laws. It applies to all interactions with our website, services, and communications.
2. Types of Information Collected
We collect the following personal information directly from you:
- Name
- Phone number
- Email address
We do
not collect sensitive data for marketing purposes. Health records and medical details are processed strictly for patient care and communication as outlined in Section 9.
3. How Information is Collected
Your data is collected through:
- Website forms (e.g., appointment scheduling, contact inquiries).
- Direct interactions (e.g., in-person visits, phone calls).
- Automated technologies (e.g., cookies for analytics; see Section 8).
4. Purpose of Data Collection
We use your information
only for the following purposes:
- Scheduling and confirming appointments.
- Sending service updates (e.g., appointment reminders, rescheduling notices).
- Providing educational/promotional materials about eye care services (with your consent).
- Analyzing website performance via cookies.
5. Data Security Measures
We protect your data through:
- Encryption of digital records.
- Access controls limiting staff access to your information.
- Regular training on privacy best practices for our team.
- No storage of sensitive or payment information on public servers.
6. Data Sharing
We
do not share, sell, or trade your personal information with third parties, affiliates, or advertisers. Your data remains strictly confidential.
Crucially, no mobile opt-in or SMS consent will be shared with third parties or affiliates.
7. User Rights
You have the right to:
- Access the personal data we hold about you.
- Update or correct inaccuracies in your information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications at any time.
To exercise these rights, contact us via email or phone (Section 10).
8. Cookies and Tracking Technologies
- Purpose: We use cookies solely for analytics (e.g., website traffic, user behavior).
- Management: Adjust cookie settings via your browser. Note: Disabling cookies may affect website functionality.
9. SMS Communications Statement
Premium Eye Centers may use SMS communications to contact and communicate with patients to remind them of upcoming appointments and medical procedures, confirm and schedule appointments, assist with answering questions, and provide reminders regarding insurance, procedure preparation, anesthesia, and other requirements.
Program Details
- Message and data rates may apply from your mobile carrier.
- Message frequency may vary.
- Is it free? Messages and data rates may apply. Depending on your text plan, you may be charged by your carrier.
Opt-In and Opt-Out Commands
- START: Patients may Opt-IN to getting SMS communications by sending an SMS to (305) 222-7082 indicating their desire to receive SMS communications from Premium Eye Centers by sending the keyword JOIN. No mobile opt-in or SMS consent will be shared with third parties or affiliates.
- STOP: At any time, you can text STOP. This will prevent you from receiving any future texts from Premium Eye Centers Notifications. After doing so you will no longer receive any texts from Premium Eye Centers.
- HELP: At any time, you can text HELP. Texting HELP will return the following message: “Premium Eye Centers information for help please call +1 (305) 222-7082 or email info@premiumeyecenters.com. Msg&data rates may apply. Message frequency varies. Text STOP to cancel.”
Participating Carriers
AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular, Google Voice, Cellular One, MetroPCS, Cellcom, Cellular South, Carolina West Wireless, Interop, ClearSky, nTelos, and Virgin Mobile.
Carrier Liability: The Carriers do not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.
10. Contact Information
For questions regarding SMS communications or this policy, our support team may be reached:
Updates to This Policy
We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.
Premium Eye Centers ensures transparency and accountability in all data practices. Thank you for trusting us with your care.
